Workers have no rights in the BPO sector
THE EDITOR, Sir:
I write in solidarity with the letter publish on February 7, 2019, ‘Unfairly fired from BPO’.
I have been working with the BPO sector for almost five years. I can easily say Jamaican labour laws have no teeth.
These are some of the things I see happening in the BPO sector:
If you call in sick for just one day, you are required to provide a doctor’s note within 24 hours.
Some centres only allow us 30 minutes lunchtime.
You are dismissed without reasonable cause; there is nothing called job security.
They have attractive incentive/bonus, but I dare you to meet it.
There is lack of growth and promotion.
Cronyism worse than the mother and father of all scandals, Petrojam.
I can categorically state that the turnover rate is very outrageous and I implore the trade unions to seek an avenue with the sector.
DISTRESSED BPO WORKER