Dear Mr Bassie,
I understand that persons with a UK Visas and Immigration account will have to update their details. I am hoping that you can explain this to me.
HH
Dear HH,
Persons will have a UK Visas and Immigration (UKVI) account if they have applied either:
• To the European Union Settlement Scheme;
• For a visa and used the ‘UK Immigration: ID Check’ app to scan their identity document on their phone.
Please note that there is a different way to update their details if they went to get an appointment at a visa application centre when applying.
Persons should update their UKVI account if they have changed their:
• Mobile phone number;
• Email address;
• Name;
• Identity document, such as their passport or national identity card;
• UK address.
They can also:
• Correct their date of birth;
• Add an extra nationality – if they have dual nationality, for example;
• Add an extra identity document;
• Change their photo, for example, if their appearance has changed and they can no longer be recognised from their photograph;
• Give someone else access to their visa applications, if they would like them to help them apply;
• Give someone else ownership of the UKVI account, if they set up the account on their behalf.
Please note that persons cannot change their identity document or name if they are waiting for a decision on a visa application.
Persons’ details must be up to date so that they can:
• View and prove their rights to others, for example, employers or landlords;
• Be contacted by UKVI with a decision, if they are waiting for one. They might not get their decision if their contact details are out of date;
• Travel with their current identity document.
If persons do not have the correct identity documents in their UKVI account, they may be delayed at the border when entering the UK.
Persons should sign into their UKVI account to update their details. To sign in and update their UK Visas and Immigration account, they will need:
• Their identity document – their passport, national identity card, or biometric residence card or permit;
• Access to their phone or email address – they will get a security code to confirm their identity.
To sign in, persons should use the identity document and contact details that were given to them when they applied, unless they have already used this service to update them. When updating a name, date of birth or nationality, they will also need an identity document that proves the change is needed.
Please note that persons cannot use this service to update a UKVI account if they are registered in the account as a ‘helper’. Only the person who applied can make changes.
I hope this helps.
John S. Bassie is a barrister/attorney-at-law who practises law in Jamaica. He is a justice of the peace, a Supreme Court-appointed mediator, a Fellow of the Chartered Institute of Arbitrators, a chartered arbitrator, deputy global president of the Chartered Institute of Arbitrators, and a member of the Immigration Law Practitioners Association (UK). Email: lawbassie@yahoo.com [2].