JN Bank expands online offerings for business clients

The JN Bank has expanded its e-banking services to business clients on its JN LIVE Business online banking platform to include features such as file uploads and payments to other financial institutions.

Ricardo Dystant, head of eBusiness at JN Bank, said that the upgrade of the JN LIVE Business, which was launched a year ago, is part of a broader digital strategy, that will improve the convenience and efficiency of everyday banking for members, as well as reduce queues and wait time in the banking halls across its 34 locations.

"Our goal is to provide our clients with a convenient, easy-to-use platform to save them time and money," he stated.

Dystant explained that with the new e-banking capabilities business clients are now able to upload payment files from their accounting system and pay persons through different local financial institutions.

"Therefore, we're not limiting the benefit of our online service to persons with only JN Bank accounts, because we want to ensure the continued success of our members' businesses," he explained.

MORE CAPABILITIES

He further advised that, as the needs of business clients continue to evolve, so, too, will the capabilities of the e-banking platform.

"We have several key improvements on the horizon, including the integration with your company's payroll system," he highlighted. "With this change, not only will clients be able to upload a file, but they will also receive an extract that they can import into their account system. This will alleviate the task of having someone manually enter the transaction into their account books," he stated.

Dystant also pointed out that JN Bank is currently developing an app for the JN LIVE Personal platform for its members.

"With this new app, persons on the go, who want to quickly review and approve their transactions, will be able to do so quite easily," he informed.

The JN eBusiness head stated that there are several other improvements on the horizon, which will make the online system more attractive to clients, "on-the-go."

"We continue to revise and make improvements to the platform," he noted. "We actually have a special group of users, within and external of the JN Group, who provide us with feedback on a regular basis. Their comments are fed into our development protocols, which allow us to quickly upgrade the system."

He also informed that JN members will continue to benefit from the addition of new features to the banking portal, which seeks to make their business banking on JN LIVE a "one-stop-shop" for business transactions.

The JN LIVE online banking platform, also includes JN LIVE Personal, which allows members to do all their personal everyday banking activities, including: pay bills, transfer funds to other JN Bank accounts and other banks, locally; wire funds, purchase phone top up, monitor credit card payments and usage; as well as, other convenient transactions.