Mon | Jan 13, 2025

Something Extra | Thursday

Published:Thursday | May 20, 2021 | 12:13 AM
Pause
Digicel Jamaica CEO Jabbor Kayumov engages a Digicel call-in customer in the Customer Care Centre.
Contributed
Digicel Jamaica CEO Jabbor Kayumov engages a Digicel call-in customer in the Customer Care Centre.
Olivia Tate (right), Digicel Business key account manager, explores the specs of an LTE smartphone at the Digicel store in Fairview, Montego Bay.
Contributed
Olivia Tate (right), Digicel Business key account manager, explores the specs of an LTE smartphone at the Digicel store in Fairview, Montego Bay.
Wenise Davis (right), chief commercial officer for Digicel Jamaica, strikes a pose with customer Karen Clarke on Customer Day.
Contributed
Wenise Davis (right), chief commercial officer for Digicel Jamaica, strikes a pose with customer Karen Clarke on Customer Day.
Digicel Chief Commercial Officer Wenise Davis listens intensely to a customer who visited the Digicel store in downtown Kingston.
Contributed
Digicel Chief Commercial Officer Wenise Davis listens intensely to a customer who visited the Digicel store in downtown Kingston.
1
2
3
4

Digicel rolled out the red carpet for customers across Jamaica as part of its first-ever global Customer Day celebration. Customer Day saw 3,500 of Digicel’s non-customer facing staff partner with 3,500 customers facing colleagues in 32 countries to serve customers. They were assigned to work in stores, accept calls to the Customer Care Centre, and accompany installation teams on the road. Digicel Jamaica CEO Jabbor Kayumov started his day as a customer care agent and later a retail sales agent at the Digicel store located at the Delves Building, Digicel’s downtown Kingston headquarters. Something Extra brings you the highlights.