Contributed
Shermaine Robotham (left), manager of public relations and health promotions at the National Health Fund (NHF) with Jean Lowrie-Chin (centre), chairman of the Caribbean Community of Retired Persons (CCRP) and Vilma McDonald, director of the CCRP, following a presentation made by the NHF to members of CCRP on Tuesday, October 30.
During her presentation, Robotham reaffirmed the NHFs commitment to improving health services for patients who utilise the public sector, noting that each year, approximately 2.2 million patients are served by the sector. She explained that patients who utilise public sector pharmacy services have suffered over the years and one of NHFs new mandates is to provide great customer service for public patients.
She also noted that as the NHF now manages over 105 public pharmacies, the Fund is working acidulously to improve efficiency in operation and increase quality of service for patients through the introduction and implementation of several innovative measures such as; the Quick Prescript Mobile application, drop-off and pick-up services and scheduled refills.
