MoneyGram services temporarily down due to global network outage
Published:Monday | September 23, 2024 | 4:11 PM
MoneyGram is experiencing a global outage, which is affecting the disbursement of remittances here in Jamaica, Bank of Jamaica (BOJ) is advising.
In a statement today, BOJ noted that, “overseas remittance service provider, MoneyGram Payment Systems Inc. (MoneyGram), is currently experiencing a global network outage, rendering their services temporarily unavailable.
“As a result, remittance companies (primary agents) that offer MoneyGram services in Jamaica are unable to access the MoneyGram platform to send remittances abroad or disburse remittance proceeds to recipients in Jamaica.”
According to BOJ, the primary agents they are in close communication with MoneyGram and will resume operations as soon as MoneyGram advises that services have been restored.
In the interim, customers have the option of conducting remittance transfers through other overseas remittance service providers utilised by primary agents in Jamaica.
The list of remittance locations, which indicates the overseas remittance service offered by each, is available on BOJ's website at https://boj.org.jm/core-functions/financial-system/list-of-remittance-co...
Follow The Gleaner on X and Instagram @JamaicaGleaner and on Facebook @GleanerJamaica. Send us a message on WhatsApp at 1-876-499-0169 or email us at onlinefeedback@gleanerjm.com or editors@gleanerjm.com.