Motor vehicle registration renewal now available online

Motorists are now able to renew their motor vehicle registration certificate online via Tax Administration Jamaica's (TAJ) online platform www.jamaicatax.gov.jm, the agency announced today.

The added online service is a result of collaboration among TAJ, eGov Jamaica and the Insurance Association of Jamaica (IAJ).

“This addition to the suite of digital services follows the recently concluded pilot exercise of the service, with statistics suggesting a strong take-up of the online renewal option,” TAJ said in a press release today.

“During the pilot phase (April 1- September 30), approximately 2,886 of 2,928 applications were processed, with data indicating that more than 90 per cent of the applications were processed within a business day, which is well within the 1-3 day stated turn-around time.”

Commissioner General of Tax Administration Jamaica, Ainsley Powell, expressed his satisfaction with the full implementation of the phase one service, indicating that the Tax Authority has refreshed and fined-tuned the online service with enhanced security features, greater usability and a more seamless transition of the service process.

Commissioner General Powell reiterated, “the authority's continued leveraging of digital technologies, to provide valued added services that are convenient and user-friendly for its clientele”, and shared that “this activity is preparatory to the inclusion of other vehicle types and delivery options in subsequent phases”.

TAJ said clients who have utilised the service have shared feedback, suggesting its long awaited welcome, with many users hailing it as a convenient, easy to use and secure addition to the TAJ online service offerings.

Taxpayers owning a private motor vehicle with valid insurance certificate, cover note and fitness may apply and pay for their renewal online and then pick-up the certificate and sticker within three business days at one of six tax offices involved in this phase, utilising a special pick up window.

Once processed, an email notification will be sent to the taxpayer or their stated agent to pick up the registration documents at any of the following tax offices they had selected:

• Kingston Revenue Service Centre
• St Andrew Revenue Service Centre (Constant Spring)
• Montego Bay Revenue Service Centre
• Spanish Town Tax Office
• May Pen Tax Office
• St Ann's Bay Tax Office

Customers will also be able to track the progress of the registration online using TAJ's Motor Vehicle Registration Renewal tracking facility.

Clients are able to renew their vehicle registration using the online service between 90 days prior to and up to 11 months after the document's expiry.

“Motorists are reminded that they must be in possession of valid fitness and insurance certificate, which will be electronically verified via the integrated databases of the Island Traffic Authority (ITA), the Insurance Association of Jamaica (IAJ) and TAJ,” the agency said.

For further information please contact the TAJ Customer Care Centre 888.829.4357 or visit www.jamaicatax.gov.jm.

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