Flow says network ready for Hurricane Beryl

Telecommunications company Flow says its preparations are far advanced to maintain its network resilience during the passage of Hurricane Beryl.

Flow says as part of its comprehensive Business Continuity Management (BCM) system, it implemented extensive disaster preparedness measures throughout the year to mitigate the impact of hurricanes and other potential crises.

The company says it has activated its Local Crisis Management Team, which is responsible for preparing customers, staff, and its network infrastructure for a worst-case scenario from Hurricane Beryl.

Flow's Director of Technology Operations Michael Brown noted that traditionally May is the company's Hurricane Preparedness Month where it conducts hurricane simulations which includes testing the response capabilities of its key operational areas.

It was added that the company also ensures there is back-up power supply islandwide to provide continuous service to customers in the event of disruption to the public electrical grid.

Brown also pointed out that infrastructure theft and vandalism remains a huge challenge, even during natural disasters, and encouraged residents to help their community stay connected by being vigilant and monitoring any irregularities.

If there are emergency reports or queries, members of the public can contact Flow at 1-800-804-2994 (residential) and 1-800-744-0222 (business).

Follow The Gleaner on X, formerly Twitter, and Instagram @JamaicaGleaner and on Facebook @GleanerJamaica. Send us a message on WhatsApp at 1-876-499-0169 or email us at onlinefeedback@gleanerjm.com or editors@gleanerjm.com.